It’s been quiet on the Nordstrom front ever since the Seattle-based retailer’s announcement of five locations in Calgary, Ottawa, Vancouver and Toronto, and if you’ve been antsy for an update, we’ve got one for you. At a retail conference in Toronto earlier this week, Nordstrom Canada president Karen McKibbin revealed some juicy tidbits that fans of the department store chain will be excited to hear.
First off, they’re hiring. The process has already begun in Calgary, where Nordstrom is on the hunt for the best of the best to ensure that their famed customer service is just as high quality in Canada as in their U.S. locations. That means assessing 400 candidates for every sales floor position, so if you want in, you’d better make sure you have your game face on and are ready to serve.
They’re also looking closely at the cross-border pricing issues that U.S. retailers that have set up shop in Canada in recent years have encountered. McKibbin said, “It appears there will be some differences on certain products – taxes, duties and other factors. We are going to do everything we can to minimize that, and I don’t want you to think that’s lip service. We are really hard at work at this problem now.” As shoppers who have seen shockingly significant price disparities, we’re happy to hear it.
The best piece of news, though, is that Nordstrom hopes to open another 3 to 5 stores and at least 15 Nordstrom Rack outlets in Canada, starting in 2015. If you’re not anywhere near the four cities announced to date, here’s hoping one of the new locations will be in your neck of the woods. And while Canada won’t have its own dedicated e-commerce site right away, we do have Nordstrom.com, which ships north of the border, to tide us over in the meantime.
Oh, and P.S. Nordstrom’s famous Half-Yearly Sale is currently underway.
Image via Retail Week